COMMUNICATION AND SOFT SKILLS LAB

Paper Code: 
MCA 129
Credits: 
02
Periods/week: 
02
Max. Marks: 
100.00
Objective: 

Course Objectives

This course enable students to

  1. Build capacities for self-criticism and facilitate growth
  2. Lead students to effective performances in communication
  3. Develop local, global and cross-cultural understanding,
  4. Build up interpersonal skills and social responsiveness
  5. Inculcate leadership, team skills and professional ethics.
  6. Sensitize the students communicative skills

 

Course Outcomes(COs):

 

Learning Outcome (at course level)

 

Learning and teaching strategies

Assessment Strategies

  1. Learn Listening and Speaking Skills, Writing and Presentation Skills
  2. Inculcates leadership & team skills and professional ethics.
  3. Efficiently participate in GD/PI
  4. Develop effective oral and written communication skills.
  5. Develop global and cross-cultural understanding with interpersonal skills and social responsiveness.
  6. Apply various forms of technical communication.

Approach in teaching:

Interactive Lectures, Discussion, Demonstration, Role plays

 

Learning activities for the students:

Self-learning assignments, Effective questions, Simulation, presentation, flip roles

 

  • Assignments
  • Classroom Activity
  • Presentations
  • Semester End Examination
Contents
 
Verbal & Non-verbal Communication

Listening, Speaking, Reading and Writing. Verbal and Non-verbal Communication. Intra, inter-personal and group communication skills. Gestures, postures, Proxemics, Kinesics. Listening to Lectures, Discussions, Talk Shows, News Programs.

Writing Skills

Formal & Informal writings, report writing, creative writing. Composition, Resume Writing, Cover letters, Business Letter Writing, Persuasive Letters, Job Applications and Official Correspondence, E-Mail etiquette, Precise writing.

Presentation Skills

Elements of effective presentation, structure of presentation, external factors and content.Debates, Seminar, Speeches, Lectures, Interviews, Mock Interviews, Commonly asked questions in interviews.

Group Discussion

Structure of GD, Moderator led and other GDs, Strategies in GD, Team work body language, Mock GD, Problem solving, Reflective thinking, Critical thinking, Negotiation skills.

Career Skills

SWOT Analysis, IQ, EQ and SQ, Art of giving feedback,  Decision making, Time Management,  Team Management and Leadership Skills, 8 habits of successful people.

 

ESSENTIAL READINGS: 

Suggested Readings:

  • Butterfield, Jeff. Soft Skills for Everyone. New Delhi: Cengage Learning. 2010.
  • Chauhan, G.S. and Sangeeta Sharma. Soft Skills. New Delhi: Wiley. 2016.
  • Hall, Calvin S. et al.  Theories of Personality. New Delhi: Wiley. rpt. 2011.
  • Lucas, Stephen E. The Art of Public Speaking. McGraw-Hill Book Co. International Edition, 11th Ed. 2014.
  • Sharma, R.C. and Krishna Mohan. Business Correspondence and Report Writing. New Delhi: TMH. 2016.

 

Academic Year: 
2023-24
  • Printer-friendly version