COMMUNICATION AND SOFT SKILLS LAB

Paper Code: 
24MCA129
Credits: 
02
Periods/week: 
02
Max. Marks: 
100.00
Objective: 

 This course enable students to

  1. Build capacities for self-criticism and facilitate growth
  2. Lead students to effective performances in communication
  3. Develop local, global and cross-cultural understanding,
  4. Build up interpersonal skills and social responsiveness
  5. Inculcate leadership, team skills and professional ethics.
  6. Sensitize the students communicative skills
Course Outcomes: 

 

Course

Learning Outcome (at course level)

 

Learning and teaching strategies

Assessment Strategies

Course Code

Course

Title

24MCA 129

 

 

Communication and Soft Skills Lab

(Practical)

 

 

  1. Demonstrate Listening and Speaking Skills, Writing and Presentation Skills
  2. Inculcates leadership & team skills and professional ethics.
  3. Efficiently participate in GD/PI
  4. Develop effective oral and written communication skills.
  5. Develop global and cross-cultural understanding with interpersonal skills and social responsiveness..
  6. Contribute effectively in course-specific interaction

Approach in teaching:

Interactive Lectures, Discussion, Tutorials, Demonstration

 

Learning activities for the students:

Self-learning assignments, Effective questions, Quizzes, Presentations, Discussions

 

  • Assignments
  • Classroom Activity
  • Presentations
  • Semester End Examination

 

Unit I: 

Contents

Verbal & Non-verbal Communication

Listening, Speaking, Reading and Writing. Verbal and Non-verbal Communication. Intra, inter-personal and group communication skills. Gestures, postures, Proxemics, Kinesics. Listening to Lectures, Discussions, Talk Shows, News Programs. 

Writing Skills

Formal & Informal writings, report writing, creative writing. Composition, Resume Writing, Cover letters, Business Letter Writing, Persuasive Letters, Job Applications and Official Correspondence, E-Mail etiquette, Precise writing.

Presentation Skills

Elements of effective presentation, structure of presentation, external factors and content.Debates, Seminar, Speeches, Lectures, Interviews, Mock Interviews, Commonly asked questions in interviews.      

 

                                                                                      

 

                                         

 

 

Group Discussion

Structure of GD, Moderator led and other GDs, Strategies in GD, Team work body language, Mock GD, Problem solving, Reflective thinking, Critical thinking, Negotiation skills.

Career Skills

SWOT Analysis, IQ, EQ and SQ, Art of giving feedback,  Decision making, Time Management,  Team Management and Leadership Skills, 8 habits of successful people.

 

 

ESSENTIAL READINGS: 

1.      Butterfield, Jeff. Soft Skills for Everyone. New Delhi: Cengage Learning. 2010.

2.      Chauhan, G.S. and Sangeeta Sharma. Soft Skills. New Delhi: Wiley. 2016.

3.      Hall, Calvin S. et al.  Theories of Personality. New Delhi: Wiley. rpt. 2011.

4.      Lucas, Stephen E. The Art of Public Speaking. McGraw-Hill Book Co. International Edition, 11th Ed. 2014.

5.      Sharma, R.C. and Krishna Mohan. Business Correspondence and Report Writing. New Delhi: TMH. 2016.

 

 

REFERENCES: 

E-Resources:

1.MOOC Course: Introduction to Soft Skills 1/4 - Essentials & Mindset (Skillshare) (https://www.mooc-list.com/course/introduction-soft-skills-14-essentials-mindset-skillshare)                                                                                                                               2.Sawayam Course : https://onlinecourses.nptel.ac.in/noc19_hs33/preview                                                                                                            3.Google Digital Garage: Soft Skills (https://learndigital.withgoogle.com/digitalgarage/course/soft-skills-training)                                                                                         4.British Council (MOOC for Soft Skills): https://www.britishcouncil.in/english/online/resources-websites/moocs                                                                                     5.Communication and Interpersonal Skills at Work: https://www.futurelearn.com/courses/communication-and-interpersonal-skills-at-work       

Journals:

1.Communication Research - SAGE Journals

2.The IUP Journal of Soft Skills - Management Studies Journal

3.International Journal of Communication

4.International Journal of Business Communication


 

                                                                                                                                       

 

Academic Year: 
2024-25
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