This course examines the evolution of enterprise systems - from internally focused client/server systems to externally focused e-business. The students will examine the general nature of enterprise computing, re-engineering principles and technical foundations of enterprise information architectures. The course enables students to understand the challenges associated with the successful implementation of global Supply Chain ERP software with an emphasis on leadership and managerial implications/actions.
Enterprise wide Information System, Applications and Risk in Enterprise wide Information System, Custom built and packaged approaches, Introduction to ERP, Needs and Evolution of ERP Systems, Common myths and evolving realities, Benefits of ERP, Features of ERP, Scope of ERP, Structure of ERP system, ERP-A Manufacturing Perspective
ERP and Related Technologies: Business Process Reengineering and Information Technology, Characteristics and Objectives of BPR, Role of IT in BPR, Integrating Supply Chain Management in ERP, Relevance to Data Warehousing, Data Mining and OLAP, Characteristics, advantages and components of Decision Support System, ERP Drivers, ERP Modules: Financial Module, HRM Module, Purchase Module, Sales and Distribution Module, Sales and Marketing Module, Inventory Module, Production and Planning Module, Quality Management Module.
ERP Domain, ERP Benefits classification, Present global and Indian market scenario, milestones and pitfalls, Forecast, Market players and profiles, Evaluation criterion for ERP product, ERP Life Cycle: Adoption decision, Acquisition, Implementation, Use & Maintenance, Evolution and Retirement phases, Critical success and failure factors for ERP implementation, Model for improving ERP effectiveness. ERP Implementation approaches and methodology, ERP implementation strategies, ERP Customization- Merits and Demerits,
ROI of ERP implementation, Hidden costs, ERP success inhibitors and accelerators, Management concern for ERP success, Strategic Grid: Useful guidelines for ERP Implementations, Role of consultants, vendors and users in ERP implementation, Vendors evaluation criterion, Framework for evaluating ERP acquisition, Analytical Hierarchy Processes (AHP), Applications of AHP in evaluating ERP, Selection of Weights
Technologies in ERP Systems and Extended ERP, Case Studies Development and Analysis of ERP Implementations in focusing the various issues discussed in above units through Soft System approaches or qualitative Analysis tools, Learning and Emerging Issues, ERP and Ecommerce.
Concept of E-Governance: Concept, E-Governance frame work, area of application like public sector, service industry.
1. Thomas F. Wallace, Michael H. Kremzar, “ERP: Making It Happen”, Wiley Publications, 2001.
2. Daniel E. O'Leary, “ERP Systems: Systems, Life Cycle, E-commerce, and Risk”, Cambridge University Press Publications, 2000.