This module is aimed at teaching basic concepts of Information System, Management Information System and Decision Support System.
Introduction to System and Basic System Concepts, Types of Systems, Information Systems Definition & Characteristics, Types of information, Role of Information in Decision-Making, Sub-Systems of an Information system : EDP and MIS Levels of Management TPS/MIS/DSS, EIS.
Meaning and role of MIS: Introduction to MIS, definition & characteristics of MIS, Components of MIS, Nature & Scope of MIS. Management, information, and the systems approach.
Information Systems for Decision making: Decision making & MIS, Types of decisions--Structured Vs Un-structured decisions, Strategic, tactical & operational information for taking decisions.
Simon’s model of decision-making, Decision Tree.
The Knowledge-Based View of Decision Making, Defining Knowledge, Knowledge Management.
Introduction to Decision support systems. Decision modeling, Purposes of DSS, DSS Benefits and Limitations.
Decision Support System Architecture: Generic Framework for DSS. Building Decision Support Systems, DSS Development Process.
Overview of DSS software. Spreadsheet modeling. Modeling with Visual DSS, Development of DSS.
DSS Development Tools: Introduction, Technique-Oriented Tool Categories, Roles of Tools in Development, Interface Styles of Tools, Technique Integration in Tools.
Overview of Artificially Intelligent Decision Support Systems: Introduction; Evolution of Reasoning Systems
1. R. G. Murdick, J. E. Ross and J. R. Clagget, “Information Systems for Modern Management”, 3rd Edition by, PHI – 1994
2. “Decision Support Systems: A Knowledge Based Approach” , Clyde W. Holsapple (Author), Andrew B. Whinston
1. D. P. Goyal, “Management Information Systems”, Macmillan Business Books
2.“Information Systems Development: Methodologies, Techniques and Tools”(Third Edition), DE Avison and G Fitzgerald, McGraw-Hill.