PUBLIC SPEAKING, TEAM WORK AND COMMUNICATION SKILLS

Paper Code: 
ALAD 200
Credits: 
2
Periods/week: 
2
Max. Marks: 
100.00
Objective: 

The course will enable the students to

  1. Work in team building, and Leadership qualities,
  2. Help students with leadership skills and work on their body language.
  3. Give students in depth knowledge of the various aspects concerning Personal branding, creating online resume on various platforms, learning to work on writing online and offline content.
  4. Work on public speaking, and working amongst different groups and    with cultural diversity.

 

Course Outcomes (COs).

Course Outcome (at course level)

Learning and teaching strategies

Assessment Strategies

On completion of this course, the students will:

CO101. Learn how to create industry specific resume.

CO102. Learn aspects of personal branding, creating online resume at various platforms, such as Naukri and LinkedIn

CO103. Overcome public speaking fear.

CO104. Overcome the fear of group discussion through various public speaking activities, group discussions.

CO105. Understand the business etiquette, how to behave in a social setting and learn aspects of team work.

Approach in teaching: Interactive    Lectures, Discussion,       Power Point      Presentations, Informative     videos, Group Discussions.

 

Learning activities for the students:

Self-learning assignments, presentations, Public Speaking.

Personal Interview- Extempore-1-minute speech game -Elevator Pitch -Small Talk – 1 miswritten assignment, quiz, resume building, semester end examination

 

6.00
Unit I: 

Resume Rubric, know your industry, some key notes about LinkedIn, Using LinkedIn and Naukri and networking, preparing career statement. Resume writing Guidelines and formatting. Common Resume Mistakes, Cover letter- Key components and guidelines.

 

 

6.00
Unit II: 

Public speaking Sills

Case study in public speaking and personal branding, overcoming public speaking fear, Extempore, Public Speaking, One-minute talk

 

6.00
Unit III: 

Etiquette

Business Etiquette: Grooming, Positive impression, Communication, Social Imaging. E-Mail Etiquette: Professional Behaviour at work, Subject line, CC- BCC, professional e mail address and other basic do’s and don’ts.

Phone etiquette: Tone of voice, receiving and dialling, phone language, eliminating distraction, basic etiquette and do’s and don’ts.

Whatsapp/messaging etiquette, social etiquette, Business meeting etiquette, cubicle manners, dining etiquette, social media etiquette

 

6.00
Unit IV: 

Team Building

Activities, team building games, team processes. Laws of teamwork

Case study approach to team work, The law of the significance, the law of the big picture, the law of the niche. Work ethics Work ethic. Relationship management, receiving and giving positive and negative feedback, body language.

 

6.00
Unit V: 

Seminar and Industry Expert session

Question answer and experience sharing session

 

 

ESSENTIAL READINGS: 
  • Dale Carnegie, the Leader in you.
  • John C. Maxwell (2001), The 17 Indisputable Laws of Teamwork: Embrace Them and Empower Your Team.

 

REFERENCES: 

SUGGESTED READINGS:

  • Paul Gustavson and Stewart Liff (2014), A Team of Leaders: Empowering Every Member to Take Ownership, Demonstrate Initiative, and Deliver Results.
  • ShitalKakkarMehra (2012), Business etiquette – A Guide for the Indian Professional, Harper Collins Publishers.

 

E RESOURCES:

JOURNALS:

 

Academic Year: