PUBLIC SPEAKING, TEAM WORK AND COMMUNICATION SKILLS

Paper Code: 
ALAD 200
Credits: 
02
Periods/week: 
02
Max. Marks: 
100.00
Objective: 

The course aims at helping students to work in team building, and Leadership qualities, helping students with leadership skills and working on their body language. To give students in depth knowledge of the various aspects concerning Personal branding, creating online resume on various platforms, learning to work on writing online and offline content. Emphasis is also given on public speaking, and working amongst different groups and with cultural diversity.

6.00
Unit I: 
Understanding Resume making

Resume Rubric, know your industry, some key notes about LinkedIn, Using LinkedIn and Naukri and networking, preparing career statement. Resume writing Guidelines and formatting. Common Resume Mistakes, Cover letter- Key components and guidelines.

6.00
Unit II: 
Public speaking Sills

Case study in public speaking and personal branding, overcoming public speaking fear, Extempore, Public Speaking, One-minute talk

6.00
Unit III: 
Etiquette

Business Etiquette: Grooming, Positive impression, Communication, Social Imaging. E-Mail Etiquette: Professional Behaviour at work, Subject line, CC-BCC, professional e mail address and other basic do’s and don’ts.

Phone etiquette: Tone of voice, receiving and dialling, phone language, eliminating distraction, basic etiquette and do’s and don’ts.

Whatsapp/messaging etiquette, social etiquette, Business meeting etiquette, cubicle manners, dining etiquette, social media etiquette

6.00
Unit IV: 
Team Building

Activities, team building games, team processes. Laws of teamwork

Case study approach to team work, The law of the significance, the law of the big picture, the law of the niche. Work ethics Work ethic. Relationship management, receiving and giving positive and negative feedback, body language.

6.00
Unit V: 
Seminar and Industry Expert session

Question answer and experience sharing session 

ESSENTIAL READINGS: 
  1. Dale Carnegie, the Leader in you.
  2. John C. Maxwell (2001), The 17 Indisputable Laws of Teamwork: Embrace Them and Empower Your Team.
  3. Paul Gustavson and Stewart Liff (2014), A Team of Leaders: Empowering Every Member to Take Ownership, Demonstrate Initiative, and Deliver Results.
  4. Shital Kakkar Mehra (2012), Business etiquette – A Guide for the Indian Professional, Harper Collins Publishers.

 

Academic Year: 
2019-20
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