Soft Skills

Paper Code: 
24BMA516
Credits: 
03
Periods/week: 
03
Max. Marks: 
100.00
Objective: 

This course will enable the students to strengthen the communication skills of the students.

Course Outcomes: 

Course

 

Learning outcome

(at course level)

Learning and teaching strategies

Assessment Strategies

Course Code

Course

  title

24BMA 516

 

Soft Skills

(Practical)

 

The students will:

  1. Understand the nuances and aspects of communication 
  2. Strengthen compositional skills for verbal and non-verbal communication
  3. Acquire skills to participate in group discussion and gave presentation.
  4. Contribute effectively in course-  specific interaction  

 

 

Approach in teaching:

Interactive Lectures, Discussion, Reading assignments, Demonstration, discussion, presentation

 

Learning activities for the students:

Effective questions, Seminar presentation, Quizzes, Group Discussions

 

Assessment Strategies

Class test, Semester end examination, Quiz, Assignments, Presentation and Group Discussions

 

9.00
Communication
• Definition
• Model (Keith Davis)
• Types (Horizontal, Upward, Downward & Grapevine)
• Barriers(Physical, Semantic & Socio-Psychological)
9.00
Oral Communication
• Speaking (Achieving desired clarity and fluency, pausing for effectiveness while speaking, making a short classroom presentation.)
• Interviews (Types and techniques)
• Group Discussions (Use of persuasive strategies including some rhetorical devices for emphasizing (for instance; being polite and firm; handling questions and taking in criticism of self; turn-taking strategies and effective intervention; use of body language)
• Presentations (Tools, Technique and essentials)
9.00
Written Communication-I
• Notice
• Memorandums
• Circulars
• E-mail writing
9.00
Written Communication-II
• Business Letters (Types, Essentials & Layout)
• Report Writing (Types And Format)
9.00
Case Studies
Assignment including Power Point Presentation
ESSENTIAL READINGS: 
ESSENTIAL READINGS:
1. Banerjee Meera& Mohan Krishna, “Developing Communication Skills”, Macmillan Publications, 1990.
REFERENCES: 
SUGGESTED REFERENCE BOOKS:
1.Chaturvedi P.D, “Business Communication”, Pearson Publications.
2.Mathew M.J., “Business Communication”, RBSA Publications, 2005.
3.Taylor Shirley, “Communication of Business”, Pearson Publications, 2005.
Academic Year: 
2024-25
  • Printer-friendly version