Soft Skills

Paper Code: 
25BMA516
Credits: 
3
Periods/week: 
3
Max. Marks: 
100.00
Objective: 

Objective: This course will enable the students to strengthen the communication skills of the students.

 

 

Course Outcomes: 

Course

Learning outcome

(at course level)

Learning  and  teaching

strategies

Assessment

Strategies

Course

Code

Course title

 

 

 

 

 

 

 

 

 

 

25BMA

516

 

 

 

 

 

 

 

 

 

 

Soft Skills

(Practical)

The students will:

CO204. Understand  the  nuances and         aspects          of communication

CO205. Strengthen compositional skills for verbal and non- verbal communication

CO206. Acquire        skills        to participate in group discussion and gave presentation.

CO207. Contribute  effectively  in course- specific interaction

Approach in teaching:

Interactive         Lectures, Discussion,         Reading

assignments,

Demonstration, discussion, presentation

 

Learning  activities  for the students:

Effective          questions, Seminar       presentation,

Quizzes,                 Group

Discussions

Assessment

Strategies

Class  test, Semester end examination,

Quiz, Assignments,

Presentation    and

Group Discussions

 

9.00

Communication

•   Definition

•   Model (Keith Davis)

•   Types (Horizontal, Upward, Downward & Grapevine)

•   Barriers(Physical, Semantic & Socio-Psychological)

 

9.00

Oral Communication

•     Speaking (Achieving desired clarity and fluency, pausing for effectiveness while speaking, making a short classroom presentation.)

•   Interviews (Types and techniques)

•     Group Discussions (Use of persuasive strategies including some  rhetorical devices for emphasizing (for instance; being polite and firm; handling questions and taking in criticism of self; turn-taking strategies and effective intervention; use of body language)

•   Presentations (Tools, Technique and essentials)

 

9.00

Written Communication-I

•   Notice

•   Memorandums

•   Circulars

•   E-mail writing

 

9.00

itten Communication-II

•   Business Letters (Types, Essentials & Layout)

•   Report Writing (Types And Format)

 

9.00

Case Studies

Assignment including Power Point Presentation

 

ESSENTIAL READINGS: 

ESSENTIAL READINGS:

1.   Banerjee   Meera&   Mohan   Krishna,   “Developing   Communication   Skills”,   Macmillan Publications, 1990.

 

REFERENCES: 

 

SUGGESTED REFERENCE BOOKS:

1.   Chaturvedi P.D, “Business Communication”, Pearson Publications.

2.   Mathew M.J., “Business Communication”, RBSA Publications, 2005.

3.   Taylor Shirley, “Communication of Business”, Pearson Publications, 2005.

 

Academic Year: 
2025-26
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