Department Events
SOFT SKILLS
This course will enable the students to strengthen the communication skills of the students.
Course Outcomes (COs):
Course Outcomes (at course level)
| Learning and teaching strategies | Assessment Strategies | |
The students will: CO170.Understand the nuances and aspects of communication CO171.Strengthen compositional skills for verbal and non-verbal communication CO172.Acquire skills to participate in group discussion and gave presentation.
| Approach in teaching: Interactive Lectures, Discussion, Reading assignments, Demonstration, discussion, presentation
Learning activities for the students: Effective questions, Seminar presentation, Quizzes, Group Discussions
| Assessment Strategies Class test, Semester end examination, Quiz, Assignments, Presentation and Group Discussions |
Communication
- Definition
- Model (Keith Davis)
- Types (Horizontal, Upward, Downward & Grapevine)
- Barriers(Physical, Semantic & Socio-Psychological)
Oral Communication
- Speaking (Achieving desired clarity and fluency, pausing for effectiveness while speaking, making a short classroom presentation.)
- Interviews (Types and techniques)
- Group Discussions (Use of persuasive strategies including some rhetorical devices for emphasizing (for instance; being polite and firm; handling questions and taking in criticism of self; turn-taking strategies and effective intervention; use of body language)
- Presentations (Tools, Technique and essentials)
Written Communication-I
- Notice
- Memorandums
- Circulars
- E-mail writing
Written Communication-II
- Business Letters (Types, Essentials & Layout)
- Report Writing (Types And Format)
Case Studies
Assignment including Power Point Presentation
- Banerjee Meera& Mohan Krishna, “Developing Communication Skills”, Macmillan Publications, 1990.
- Chaturvedi P.D, “Business Communication”, Pearson Publications.
- Mathew M.J., “Business Communication”, RBSA Publications, 2005.
- Taylor Shirley, “Communication of Business”, Pearson Publications, 2005.
